Good to know

FAQ

Everything you need to know before your visit.

Where is Red Pavilion located?
We're at 1241 Flushing Ave in Bushwick — just one minute from the Jefferson L train stop. Look for the red building! View on Google Maps →
How do I book the space for an event?
Submit an event request via our contact page, and our team will follow up with venue specs and private-event packages.
Are there any age restrictions?
All our events are 21+, and valid government ID is required for entry.
I left something at the Red Pavilion. How do I get it back?
Email hello@theredpavilion.com with item details. It may take up to 24 hours for lost items to reach our office. Pick-up can only take place at the venue during our normal business hours.
Are tickets available at the door?
Yes, tickets are sold at the door based on venue capacity, but purchasing in advance is recommended.
Is there a dress code?
There is no formal dress code, but we encourage you to express yourself! It's impossible to feel overdressed at The Red Pavilion.
I have tickets to a show but can't make it anymore — can I get an exchange or refund?
All purchasers are required to check a box acknowledging our no-refund policy before proceeding to checkout. Per the terms of sale, refunds will not be issued for any reason, including illness, no-show or lateness.
Can I transfer my ticket to someone else?
Yes. Please email hello@theredpavilion.com and we'll assist with changing the names on the tickets for you. Please exercise caution when buying tickets from people online and email us first to confirm ticket validity.
Is General Admission standing room only?
Yes, GA tickets are standing room only. Limited seating is available for GA guests at our bench along the back wall of the venue, allocated on a first-come, first-served basis.
Do you serve food?
We serve a limited bar snack menu, which you can preview on our Menu.
How do I book for a large group? Do you offer group discounts?
Please email hello@theredpavilion.com with your desired show time/date to confirm availability. Because most of our events sell out in advance, we do not typically offer group discounts; however, contact us with the details of your request and we can let you know what's possible!
Is the venue ADA accessible?
Our venue is conveniently located at street level, with double doors that open easily. Any table can be arranged to meet accessibility needs, and our staff is always happy to help. For enhanced ease and comfort, we recommend booking a seat in advance. We have two bathrooms inside the venue, and the one on the left is ADA accessible.
Can I order bottle service?
Yes! Our selection of available bottles can be found on our Menu (Bottle Service). Please email hello@theredpavilion.com for any questions regarding bottle service.
Is coat check available?
Yes. Coat check is $5 per item.
Is photography allowed?
Yes, but please refrain from using flash photography, and be conscious not to block the sight lines of the people behind you.
I'm an artist and would love to work with you. Who do I contact?
Thank you for your interest in working with us! Please email your portfolio and resume to hello@theredpavilion.com.
Who do I contact regarding media and brand partnerships?
My question isn't answered here. How do I get in touch?
Please email hello@theredpavilion.com. We are a small team, so we may not be able to respond right away. We do not have a business phone number.